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Professional
Domestic Institute’s method of Household Management
is designed to make the working life of the Certified
Professional Household Manager, Administrative
Household Manager, Personal Assistant, or Estate
Housekeeper more efficient. We do this through
a methodical approach to running and maintaining
a household.
- First, we show you how to identify all the
needs of your employer and their household.
- Second, we give you a structure for housekeeping
and household administration that will allow
you to accomplish all tasks in a time-effective
manner, which can be adapted to any household.
- Finally, we teach you how to carry out this
structure, always being mindful of your employer’s
specific wants and needs.
You
will be able to tailor your routines to your
own work situation to provide "World Class Service"
to your employer. At the Institute, we will
furnish the instruction you need to capably
execute your duties as a household staff member
for the individual needs of your employer's
household. With Ms. Scudere's 40 years' experience
in the hands-on care and management of homes,
along with her 30+ years of business ownership,
you can trust that you are receiving relevant
instruction in the nurturing of "Today's Homes
and Families." Her methods and lessons are nationally
renowned.
Our
method involves knowing what to look for when
you first enter a home. We show you how to use
all your senses to identify the top priorities
in that particular home. We then explain how
to organize your time in order to accomplish
all the priorities you have identified. Not
only will you be able to know what must be finished
that day, but you will be confident that future
tasks will be accomplished in the weeks and
months that follow. If your responsibilities
are administrative, we will show you how to
effectively hire, train, supervise, and communicate
with other staff. You will also learn how to
set the tone for the entire household.
Most
of all, you will be able to effectively communicate
with and relate to your employer, thus laying
the groundwork for a service relationship in
which you are constantly motivated to cater
graciously to your employer’s needs.
We
hope that you can see the challenge involved
both in the profession and in our curriculum.
The Institute aims to make you a connoisseur
of household service, not merely a “worker.”
To succeed, you will need determination, dedication,
belief in yourself and in your work, and a deep
desire to succeed. The right attitude and service
heart will make a great deal of difference.
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