What Makes our Training Special

Questions to ask yourself when considering training:

Do you have the qualifications that a wealthy employer expects from you?

Just researching online will not make you an excellent employee. You must have the experience of doing the things required. Having a qualified person to instruct you with your mistakes, or to suggest easier or other ways of accomplishing tasks, is crucial.

The way you do things in your home will not be acceptable in a wealthy home.

Consider some of these questions:

  • Do you know the proper way of caring for granite, sandstone, or marble?
  • Do you know how to set a table according to a menu?
  • Supervising household staff is different than corporate staff.  Do you know why?
  • Hiring household staff is also different than hiring corporate or blue-collar employees.  What do you need to understand about this?
  • Can you put together a travel itinerary?
  • Do you know how to read contracts for work to be completed in a home and notice what is missing or misconstrued? Do you know how to make it benefit your employer? Do you know what is acceptable in an estimate of such work? And then, do you know how to gather all this information and put it into a 1 or 2-page presentation for your employer?
  • Do you know the proper care of items like luxury automobiles, libraries, books, upscale table linens, and luxury collectibles?
  • Are you able to plant and care for outside planters, without having to replace all the plants every two weeks?
  • Do you know how to iron and fold bed linens?
  • Do you know how to remove stains from clothing?
  • Do you know how to keep track of clothing sent to the dry cleaners to make sure nothing is lost or stolen?
  • Do you know how to properly purchase the freshest fruits, vegetables, and meats from the market?  How can you tell when it was harvested?

The bottom line is that household employers do not want to teach their employees how to do these things. They want to hire someone who already knows.

And, honestly? That’s why they pay you the big salary!

Our Institute uses an actual home that serves as a training ground for preparing individuals to care for a home of wealth.  It is furnished with everything that could be found in a home that they might work in:

  • Smart devices
  • Electronics
  • Original artwork
  • Antiques
  • Oriental rugs
  • Designer furniture
  • Quality linens
  • 2,000-book library
  • Fully-stocked kitchen
  • Everything needed for a unique dining experience

Our full-time students become involved in everything that happens within the home, which prepares them for a home in which they may be employed.

This includes:

  • Pet emergencies
  • Remodeling
  • Working with contractors
  • Shopping
  • Administrative responsibilities
  • And much more.

Last year, our students were involved with creating a home office with a private bath and creating a three-season room from a screened-in porch. This year they have been working on remodeling our training kitchen.

Classes are limited to 6 individuals so that everyone gets both individual attention and lots of hands-on experience.  Costs include all training materials.

Topics covered:

  • Understanding the needs of the Ultra-Wealthy Family
  • Boundaries and Work Ethics
  • Manners,  Protocol  & Etiquette
  • What files are important in managing their home and property? What files does the Chef need to maintain; the housekeeper; chauffeur; security; landscaper, etc.
  • Maintenance records for the home/s; maintenance records for vehicles (for land, water and air)
  • Creating and Maintaining a Household Manager’s Book ; inventory records; instructional manuals
  • Payroll; Employee records; vacation schedules
  • Supervising staff and handling difficult issues
  • Using a computer for financial records; check writing; year-end reports
  • Learning accounting software
  • Being comfortable on the Internet
  • Using IPhone & Smart Phone Capabilities
  • Understanding the Smart Home
  • Home Security
  • Resume Writing, Job Interviewing, & Employment Agreements
  • Seeking Employment
  • Social Media & You
  • Employment Issues
  • Purchasing for the Wealthy
  • Making International & National travel arrangements
  • Major construction projects
  • Choosing & Working with Vendors & Contractors